Claims management
Every claim visible, from intimation to settlement.
Once a claim is intimated, its status should not live in email threads. SAIBA Corporate keeps each one on a record anyone with access can read.
One register for all claims
General claims and employee claims each follow their own stages, on the policy they belong to.
- Status counts from intimated through to settled
- Cashless and reimbursement for employee claims
- Documents and status history on each claim
Learn from them
Claim reports turn the register into something you can take to a renewal.
- Settled against claimed
- Cause-of-loss analysis
- Ageing of open claims
Questions
Can employees file their own claims?
Yes, through the self-service portal, where they can also follow the claim.
Are claims linked to policies?
Yes. A claim is recorded against the policy it falls under.
Further reading: on the SAIBA blog.
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